Practice Builders offers a comprehensive staff training program to deliver on-site instruction in an interactive, team-building program designed to maximize the success of your marketing program. Training is completely customized to your practice's specific needs. Your Trainer will work with staff members' strengths and weaknesses review the practice goals and design workable systems to optimize the practice and build team enthusiasm.
We'll teach your staff how to better handle their roles in implementing your Strategic Growth and Marketing Plan in order to ensure your success. Whether you select an on-site visit or phone-based skills, we'll help you get the most from your marketing and your practice.
Our staff training experts have logged hundreds of hours in physicians' offices throughout North America, teaching staffs how to:
- Recognize the importance of every inbound phone call to your marketing effort, your practice success and your staff's own personal rewards
- Turn every inbound phone call into a public relations and sales opportunity
- Give each caller every chance to sell himself or herself into the practice
- Overcome objections
- Change the mindset from "more work" to 'more opportunity"
- Use a wide range of customer service skills
- Create and streamline successful systems for tracking and follow-up