Mystery Shopper Customer Service Evaluation — $195
Did you know the average healthcare practice loses over $50,000 in revenue over the phone? Find out how well your staff converts phone inquiries, and get an invaluable tool for training. Our professional Mystery Shopper will pose as a patient.
Note: Please complete Mystery Shopper Scenario in the space provided below.
6-Month Mystery Shopper Customer Service Evaluation — $395
Stop bleeding revenue over the phone and give your staff the coaching they need to be the best! This package of 6 Mystery Shopper calls will help you find out how well your staff converts phone inquiries, and get an invaluable tool for training. You'll receive one call with a written report each month for 6 months.
Note: Please complete Mystery Shopper Scenario in the space provided below.
Website Evaluation — $295
Is your website really paying off for you? Find out how well your site converts inquiries to new patients, whether your domain name helps you attract patients, what your Search Engine Optimization ranking is, and more with this thorough evaluation done by experts in the field.
Note: Please provide URL (website address) in space provided below for the website you wish to have evaluated.
Marketing Plan with Practice/Market Analysis — $695
Don't waste time and money with your marketing—focus your efforts for maximum ROI with a complete practice analysis and 12-month customized marketing plan developed for you by one of the nation's leading healthcare marketing experts. You'll receive a thorough website analysis, Mystery Shopper Call to your front office, competitive/demographic analysis, and a complete marketing plan designed to reach your goals.
Phone Inquiry Conversion Script — $195
Make sure all new patient inquiries to your office are handled the way they should be—with a professionally-written conversion script by the nation's leader in healthcare practice training. Our proven techniques will increase your conversion rates and help your staff feel more confident about handling these vital calls.
Phone Inquiry Conversion Script & One-Day Training — $3,895
Make sure all new patient inquiries to your office are handled the way they should be—with a well-trained staff and a professionally-written conversion script by the nation's leader in healthcare practice training. Improve your conversion rates, reduce turnover and help your staff feel more confident about handling these vital calls.
Practice Representative Training (2 Days) — $5,395
With this renowned training program, your designated practice representative will learn how to:
Earn & keep loyal professional referrers to positively impact your bottom line.
Establish measurable marketing goals and track success so you'll know what's working and why.
Build a marketing database to maintain full awareness of your marketing efforts.
Enhance communication & public relations & community outreach skills.
Identify & interface with key decision-makers to use your marketing resources more efficiently.
Patient Recall Package (Script & Letters) — $395
Patients who miss appointments are a major source of revenue leaking out of many practices. This valuable script for an effective recall system and reactivation letters customized for your practice will help you stop the loss of valued patients.
Please complete the information below so that we may contact you to discuss your order.
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Of course, Practice Builders also offers a full marketing program and a la carte options such as brochures, logos, letterhead packages, etc . Please contact us at 800.679.1262 for information and pricing on these additional services.