PracticeBuilders - The nation's leader in healthcare-practice success since 1979

Staff Training

Your Staff Is The Key To Your Ongoing Success

Take Our 1-Minute Staff Assessment Test

Never underestimate how much your patients and prospects judge you as a doctor by how your staff treats them, from the first inquiry call they make to your practice to their most recent appointment.

Take our quick 1-minute test and find out if your staff could do even better at booking first appointments and converting and retaining patients…

  1. Do you have a system to track where your new patients are coming from and why they are coming (i.e. referring doctor, patient referral, Internet, Yellow Pages, etc.)?
  2. Does your staff have a script to follow — or a consistent greeting — when answering phones?
  3. Are you seeing a steady flow of first appointments into your practice?
  4. What percentage of your patients leave your practice in a year, on average?
  5. How well does your staff work together?
  6. Do you have a practice representative or a designated staff member who markets your practice to referring physicians and businesses?
  7. How confident are you in your staff’s skills, abilities and performance?
  8. Do you feel that your front office needs a revamping of front desk and practice management responsibilities?
  9. Do you have appropriate leadership in your office to carry out your marketing goals and strategies?

Please provide the following information. — Your survey results cannot be calculated without it.

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  • *Are you the practice owner

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