The ‘Secret’ to Handling Patient Complaints

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The ‘Secret’ to Handling Patient Complaints

Every medical practice owner wants to see only positive reviews about their services. The truth is, we don’t live in a perfect world, and you will get negative feedback, however hard you try to please patients. There’s no way around … Continue reading

How to Achieve Patient Satisfaction?

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How to Achieve Patient Satisfaction?

Ever wondered what makes your patients satisfied? Low price? Glamorous waiting area? Convenient parking? Flexible appointment slots? Healthcare providers and marketers have been struggling with the answer to this question for decades, and for almost as long, marketing experts have … Continue reading

5 Assured Ways to Increase Patient Volume

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5 Assured Ways to Increase Patient Volume

Do you often find yourself thinking of ways to increase your patient volume? In a perfect world, you wouldn’t have sleepless nights over unproductive marketing campaigns or worry about spending a fortune to attract more patients and achieve a healthier … Continue reading

4 Patient Relationship Building Strategies That Boost Retention

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4 Patient Relationship Building Strategies That Boost Retention

Building strong relationships with patients is something every medical practice must focus on to succeed. After all, without strong relationships, patients will not like to visit you, there will not be any revenue, and there will not be any medical … Continue reading

Your One-Stop Guide to Patient Lifetime Value (LTV)

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Your One-Stop Guide to Patient Lifetime Value (LTV)

As a healthcare marketer, you could be armed with a toolbox brimming with the most sophisticated healthcare marketing strategies in the world – but the truth is, to grow your medical practice, you have two essential tactics at your disposal … Continue reading

5 Reasons Patient Feedback is Important

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5 Reasons Patient Feedback is Important

Your medical practice will make more revenue if your patients are happier. But how do you keep your patients happy and satisfied? How do you even know what your patients like or dislike about your services? Ask them. Asking for … Continue reading

6 Steps to a Foolproof Doctor Review Marketing Strategy

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6 Steps to a Foolproof Doctor Review Marketing Strategy

Assuming you have understood the importance of patient reviews, it’s time to get down to the real stuff: creating a doctor review marketing strategy for your medical practice. Want to know what makes patient reviews so crucial for your medical … Continue reading

5 Strategies to Improve Patient Experience

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5 Strategies to Improve Patient Experience

It wasn’t long ago when every medical practice claimed that the key to gaining and retaining patients was the quality of service they delivered. But now things have changed. Now, an even more critical success factor has emerged: patient experience … Continue reading

Handling Patient Reviews: Your Top 8 Questions Answered

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Handling Patient Reviews: Your Top 8 Questions Answered

Responding to online patient reviews on Facebook, Healthgrades, Yelp and Google is extremely important for medical practice owners to stay connected with patients and protect their online reputation. However, we know you have plenty of questions about responding to patient … Continue reading

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