When a potential patient searches for a new doctor, they turn to Google. 84% of patients check online reviews to choose a new healthcare provider. More than half read at least six reviews before making a decision. Let’s talk about … Continue reading
Your healthcare practice’s online reputation is only as good as your patients’ worst experiences. Your patients can make or break your online reputation. And the best way to create happy patients is with great customer service. Happy, satisfied patients are … Continue reading
Why You Need a Better Office Communication System How effective is your practice’s interoffice communication? How does your team typically interact with each other while in the office? Do they write notes, or march back and forth between the reception … Continue reading
If you want to remain competitive while providing quality care and positive patient experiences, it’s important to monitor the feedback you get from online patient reviews and your doctor ratings. Of course, you can also request feedback from your patients … Continue reading
Like healthcare itself, healthcare marketing presents an ever-changing landscape of possibilities. The best marketing strategies from yesterday may not be the best options for today or in the future, especially when it comes to what healthcare marketing companies like to … Continue reading
Online reputation management (ORM) is about searching, protecting, and improving content potential patients might find about your medical practice online. The process is by no means simple – negative comments, fake reviews, unethical competitors are all part of the course. … Continue reading
Let’s be honest: Building and protecting the online reputation of your medical practice is neither easy nor cheap. Online reputation management (ORM) is a complicated process that may cost you thousands of hard-earned dollars depending on the severity of the … Continue reading
Think about the last time you booked a hotel. Why did you choose that particular hotel? Well, if you are like most people, you probably asked your family and friends or searched online for a hotel with impressive star ratings … Continue reading
There are several misunderstandings about dental reputation management. Some people think it’s just online review management, while others believe it revolves around social media monitoring. In this blog post, let’s dive deeper into online reputation management – what is dental … Continue reading
You might be in awe of your caring staff and amazed by the quality of services provided by your practice, but what should matter most is if your target audience thinks the same. Unfortunately, there is nothing much you can … Continue reading
