How to Win Back Lost Patients and Regain Trust

Posted on by | No Comments on How to Win Back Lost Patients and Regain Trust

How to Win Back Lost Patients and Regain Trust

Loyal patients are the most profitable, and it is a known fact that referred patients generate the best return on investment. What is interesting, though, is that a lost patient has a greater value than a potential patient. In fact, … Continue reading

Patient Satisfaction – Why It Matters and How To Improve It

Posted on by | No Comments on Patient Satisfaction – Why It Matters and How To Improve It

Patient Satisfaction – Why It Matters and How To Improve It

Though the answer may sound obvious to many of you, the question is still worth asking: What do we mean by patient satisfaction? Simply put, patient satisfaction is an indicator of how well the patient is being treated at your … Continue reading

6 Patient Satisfaction Survey Mistakes You Must Avoid

Posted on by | No Comments on 6 Patient Satisfaction Survey Mistakes You Must Avoid

6 Patient Satisfaction Survey Mistakes You Must Avoid

If you are curious about your patients’ experiences and opinions about your medical practice, it is better to ask them yourself rather than waiting for them to tell you or post a review on a public online platform, which may … Continue reading

Do Patients Love Your Medical Practice?

Posted on by | No Comments on Do Patients Love Your Medical Practice?

Do Patients Love Your Medical Practice?

The world of healthcare marketing is growing increasingly competitive with each passing day. It has become more important than ever to have a foolproof plan in place to grab the attention of new patients, give them reasons to stick around … Continue reading

4 Types of Difficult Patients Every Doctor Has to Deal With

Posted on by | No Comments on 4 Types of Difficult Patients Every Doctor Has to Deal With

4 Types of Difficult Patients Every Doctor Has to Deal With

Patients are the lifeblood of your medical practice. They are essential to your practice. This statement is true, considering that no practice can survive without patients. If you have a service that no patient is willing to pay for, you … Continue reading

5 Ways to Train Your Front Desk Staff to Improve Customer Service

Posted on by | No Comments on 5 Ways to Train Your Front Desk Staff to Improve Customer Service

5 Ways to Train Your Front Desk Staff to Improve Customer Service

Your front desk staff pulls a lot of weight when it comes to your medical practice’s customer satisfaction. They’re the first people your patients speak to when they call and the first faces your patients see when they walk through … Continue reading

Call Us : 855.898.2710

Have you Assessed your Practice’s Potential to Acquire more Patients?



Locate Us: 945 E. Main Street, Suite 4, Spartanburg, SC 29302

Read Previous Post:

6 Ways to Promote Your Practice Around the Holidays

Your front desk staff pulls a lot of weight when it comes to your medical practice’s customer satisfaction. They’re the first people your patients speak to when they call and the first faces your patients see when they walk through … Continue reading