Don’t Just Manage Your Online Reputation; Take Charge of It!

Posted on by | No Comments on Don’t Just Manage Your Online Reputation; Take Charge of It!

Don’t Just Manage Your Online Reputation; Take Charge of It!

If you do not control your brand image online, someone else will. These days, almost every transaction starts online. If existing or potential patients see harmful content about your medical practice in search engine results, you are taking a considerable … Continue reading

A Deep Dive Into Patient Journey

Posted on by | No Comments on A Deep Dive Into Patient Journey

A Deep Dive Into Patient Journey

Today’s patients are more unified and have a louder voice than ever before. They are demanding to be a part of their healthcare processes by asking more questions and demanding copies of their medical records. However, despite this growing confidence, … Continue reading

7 Essential Pages Every Healthcare Website Must Have

Posted on by | No Comments on 7 Essential Pages Every Healthcare Website Must Have

7 Essential Pages Every Healthcare Website Must Have

Your website is one of your healthcare practice’s best reputation management tools. It is your identity to the world and is often the first time your potential patients will see your name. You want to be sure your website gives … Continue reading

8 Ways to Handle Patient Complaints and Defuse Their Frustrations

Posted on by | No Comments on 8 Ways to Handle Patient Complaints and Defuse Their Frustrations

8 Ways to Handle Patient Complaints and Defuse Their Frustrations

2020 will see healthcare’s full transition to value-based reimbursement, so scoring low on the patient satisfaction surveys that payers send to patients will cost you. But how do you handle those patients who, no matter how nice you are, you … Continue reading

5 Tips to Deliver First-class Patient Service Through Social Media

Posted on by | No Comments on 5 Tips to Deliver First-class Patient Service Through Social Media

5 Tips to Deliver First-class Patient Service Through Social Media

Social media patient service is not optional these days. Your patients will choose when to contact their healthcare providers, and through the channel that best suits them. Superior patient service is a key differentiator for healthcare practices, and social networks … Continue reading

11 Online Reputation Management Mistakes Doctors Cannot Afford to Make

Posted on by | No Comments on 11 Online Reputation Management Mistakes Doctors Cannot Afford to Make

11 Online Reputation Management Mistakes Doctors Cannot Afford to Make

When marketing your medical practice, reputation is everything. A strong online presence is essential for any healthcare practitioner trying to advertise his or her services to the public. Patients, too, are tech-savvy customers who want to make informed decisions when … Continue reading

What Are the Consequences of Poor Patient Service?

Posted on by | No Comments on What Are the Consequences of Poor Patient Service?

What Are the Consequences of Poor Patient Service?

Patient service is the most important thing for your medical practice to get right. Excellent patient service can overcome poor marketing, but it is extremely difficult and very expensive to replace poor patient service with even the most delightful marketing. … Continue reading

20 Effective and Surefire Ways to Improve Patient Satisfaction

Posted on by | No Comments on 20 Effective and Surefire Ways to Improve Patient Satisfaction

20 Effective and Surefire Ways to Improve Patient Satisfaction

Recently, an analysis of over 30,000 online reviews of medical practitioners confirmed poor customer service is patients’ biggest frustration. In fact, according to this research, 96 percent of patient grievances are due to disappointing customer service, while the other four … Continue reading

Are You Targeting the Right Patients?

Posted on by | No Comments on Are You Targeting the Right Patients?

Are You Targeting the Right Patients?

Getting your services in front of the right target audience is vital. In order to do this, you need to start by understanding who your potential patients are and why they are likely to choose your practice over your competitors. … Continue reading

How to Keep Patients Coming Back to Your Dental Practice

Posted on by | No Comments on How to Keep Patients Coming Back to Your Dental Practice

How to Keep Patients Coming Back to Your Dental Practice

In order to make a dental practice more profitable, any marketer would consider the following three things: Find new patients Get existing patients to come back Increase the price of services If you are like much other dental practice marketers, … Continue reading

Call Us : 855.898.2710

Have you Assessed your Practice’s Potential to Acquire more Patients?



Locate Us: 945 E. Main Street, Suite 4, Spartanburg, SC 29302

Read Previous Post:

Do You Need A Social Media and Marketing Manager?

In order to make a dental practice more profitable, any marketer would consider the following three things: Find new patients Get existing patients to come back Increase the price of services If you are like much other dental practice marketers, … Continue reading