6 Proven Medical Marketing Strategies to Help You Get Patients

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6 Proven Medical Marketing Strategies to Help You Get Patients

Medical marketing has changed more in the last ten years than in the previous 40, and rapid progress does not show any signs of slowing down. The digital medical marketing landscape that encompasses search engine optimization (SEO), social media, pay-per-click … Continue reading

Why Do Patients Leave Your Medical Practice?

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Why Do Patients Leave Your Medical Practice?

If you are a doctor or work in medical practice, you have probably asked yourself these three agonizing questions: Why are our patients leaving for competitors? What are we doing wrong? How can we improve our level of patient service? … Continue reading

How to Win Back Lost Patients and Regain Trust

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How to Win Back Lost Patients and Regain Trust

Loyal patients are the most profitable, and it is a known fact that referred patients generate the best return on investment. What is interesting, though, is that a lost patient has a greater value than a potential patient. In fact, … Continue reading

A Deep Dive Into Patient Journey

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A Deep Dive Into Patient Journey

Today’s patients are more unified and have a louder voice than ever before. They are demanding to be a part of their healthcare processes by asking more questions and demanding copies of their medical records. However, despite this growing confidence, … Continue reading

8 Ways to Handle Patient Complaints and Defuse Their Frustrations

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8 Ways to Handle Patient Complaints and Defuse Their Frustrations

2020 will see healthcare’s full transition to value-based reimbursement, so scoring low on the patient satisfaction surveys that payers send to patients will cost you. But how do you handle those patients who, no matter how nice you are, you … Continue reading

Are You Targeting the Right Patients?

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Are You Targeting the Right Patients?

Getting your services in front of the right target audience is vital. In order to do this, you need to start by understanding who your potential patients are and why they are likely to choose your practice over your competitors. … Continue reading

Exceeding Patient Expectations Is Nice, and Absolutely Necessary

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Exceeding Patient Expectations Is Nice, and Absolutely Necessary

In a world where your competitors are just a click away, meeting and exceeding patient expectations is the new marketing mantra. Today’s patients have access to an endless amount of information about your cosmetic surgery practice and the unique services … Continue reading

Taking Patient Satisfaction to the Next Level Through Staff Training

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Taking Patient Satisfaction to the Next Level Through Staff Training

Patient service is an integral part of a medical facility. Excellent patient service helps to achieve organizational goals and nurtures long-term relationships with the target audience. Staff training must be a top priority for a medical practice to ensure patient … Continue reading

Improve Patient Satisfaction Through Efficient Call Handling

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Improve Patient Satisfaction Through Efficient Call Handling

Your front-office staff is usually your patients’ first impression of your practice. Your front-office person represents your medical practice. Demonstrating unmatched patient service is essential. When a person calls your office, he or she is not looking for a chat. … Continue reading

4 Types of Difficult Patients Every Doctor Has to Deal With

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4 Types of Difficult Patients Every Doctor Has to Deal With

Patients are the lifeblood of your medical practice. They are essential to your practice. This statement is true, considering that no practice can survive without patients. If you have a service that no patient is willing to pay for, you … Continue reading

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Attract More Patients With a Better Online Reputation

Patients are the lifeblood of your medical practice. They are essential to your practice. This statement is true, considering that no practice can survive without patients. If you have a service that no patient is willing to pay for, you … Continue reading