The ‘Secret’ to Handling Patient Complaints

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The ‘Secret’ to Handling Patient Complaints

Every medical practice owner wants to see only positive reviews about their services. The truth is, we don’t live in a perfect world, and you will get negative feedback, however hard you try to please patients. There’s no way around … Continue reading

How to Achieve Patient Satisfaction?

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How to Achieve Patient Satisfaction?

Ever wondered what makes your patients satisfied? Low price? Glamorous waiting area? Convenient parking? Flexible appointment slots? Healthcare providers and marketers have been struggling with the answer to this question for decades, and for almost as long, marketing experts have … Continue reading

5 Assured Ways to Increase Patient Volume

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5 Assured Ways to Increase Patient Volume

Do you often find yourself thinking of ways to increase your patient volume? In a perfect world, you wouldn’t have sleepless nights over unproductive marketing campaigns or worry about spending a fortune to attract more patients and achieve a healthier … Continue reading

Asking Patients For Online Reviews Giving You Sweaty Palms? These Tips May Help!

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Asking Patients For Online Reviews Giving You Sweaty Palms? These Tips May Help!

Are you wondering… How to get more patient reviews? What tricks other doctors are following to gather reviews? Are there any dos and don’ts for getting reviews? We’ve got you! Patient reviews are essential. Very important. Do you know why? … Continue reading

5 Reasons Patient Feedback is Important

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5 Reasons Patient Feedback is Important

Your medical practice will make more revenue if your patients are happier. But how do you keep your patients happy and satisfied? How do you even know what your patients like or dislike about your services? Ask them. Asking for … Continue reading

The Whys and Hows of Choosing an Online Reputation Management Agency

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The Whys and Hows of Choosing an Online Reputation Management Agency

Many small medical practice owners start solo. Sometimes it is purely out of necessity, and sometimes it’s the way they want. Over time, however, they start looking for help with a variety of tasks. They might start with a front-desk … Continue reading

Handling Patient Reviews: Your Top 8 Questions Answered

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Handling Patient Reviews: Your Top 8 Questions Answered

Responding to online patient reviews on Facebook, Healthgrades, Yelp and Google is extremely important for medical practice owners to stay connected with patients and protect their online reputation. However, we know you have plenty of questions about responding to patient … Continue reading

Online Patient Reviews: The Ultimate Guide for Medical Practice Owners

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Online Patient Reviews: The Ultimate Guide for Medical Practice Owners

Online reviews are reliable and one of the most effective ways to drive potential patients to your medical practice. Sure, you can spend hundreds or thousands of dollars trying to take your practice to the top of search engine results … Continue reading

Why Patient Testimonials Matter in Growing Your Healthcare Practice

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Why Patient Testimonials Matter in Growing Your Healthcare Practice

As a healthcare marketer, it is easy to talk about your products and services. You know how amazing your staff is and how effective your services are, and you enjoy conveying that to your target audience through your website content … Continue reading

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