The Rise of Consumerism in American Healthcare

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The Rise of Consumerism in American Healthcare

There was a time in America when most physicians opened private practices after residency. But today, due to market forces and shifting attitudes, more than half of new doctors are opting to work for hospitals and large managed health systems, … Continue reading

Why 14 Million Newly Insured Americans Have Not Overwhelmed Doctors’ Offices

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Why 14 Million Newly Insured Americans  Have Not Overwhelmed Doctors’ Offices

With 14 million newly insured individuals gaining health coverage under the ACA since last year, 2014, nearly everyone expected doctors’ offices to be overwhelmed with new patients. But, according to recent statistics, that has simply not happened. According to an … Continue reading

Why Your Healthcare Website Must Be Mobile-Friendly

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Why Your Healthcare Website Must Be Mobile-Friendly

In response to the ongoing dramatic increase in the number of Americans who now do most of their web searching from mobile devices, Google announced last month that, starting on April 21, 2015, it is expanding the use of mobile-friendliness … Continue reading

Online Self-Diagnosis for 35% of Americans

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Online Self-Diagnosis for 35% of Americans

We already know that 80 percent of American adults regularly search for health and doctor, dentist or veterinarian information online. But how many use the Internet to diagnose their own health conditions or those of a family member, friend or … Continue reading

Doctors, Dentists, Veterinarians and Social Media, Oh My

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Doctors, Dentists, Veterinarians and Social Media, Oh My

If you are a physician, dentist, veterinarian or other healthcare provider, you have likely arrived at the proverbial fork in the road between embracing social media or ignoring it, and accepting change or avoiding it. No matter which choice you … Continue reading

Your Staff: What You Don’t Know Can Hurt You

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Your Staff: What You Don’t Know Can Hurt You

Your patients’ experiences in your medical, dental or veterinary practice are only partially correlated to your own care. Your staff interactions with patients often play a far larger role. Just look at any of the dozens of online review sites … Continue reading

Who Is Patient 2.0 and Why Should You Care?

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Who Is Patient 2.0 and Why Should You Care?

Today’s typical patient is dramatically different from the typical patient a generation ago. According to Pew Research, nine out of 10 American adults now use the Internet regularly. And that figure is even higher among certain demographics. For example, Internet … Continue reading

The Latest News About Online Patient Reviews

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The Latest News About Online Patient Reviews

Today’s healthcare environment is putting individual patients and quality of care at the center of the American health universe. New payment models are rewarding value and quality over volume. And patients are acting more like traditional consumers and relishing their … Continue reading

Why Patients and a Growing Number of Doctors Prefer Concierge Medicine – Part 2 of 2

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Why Patients and a Growing Number of Doctors Prefer Concierge Medicine – Part 2 of 2

According to the Concierge Medicine Research Collective, which has been studying consumer demand for concierge or direct care models for years, the number of patients seeking concierge medical care is far greater than the actual number of concierge doctors and … Continue reading

Demand for Concierge Medicine Outpacing Supply – Part 1 of 2

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Demand for Concierge Medicine Outpacing Supply – Part 1 of 2

The Concierge Medicine Research Collective has been studying consumer demand for concierge, direct care, cash-only and retainer-based medical models for years. They have found that the number of patients seeking concierge medical care is now far greater than the actual … Continue reading

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