Physician Online Reputation Management

Online Reputation Management For Doctors With myPR

If you are like most medical professionals, you’d love to have all 5-star reviews. After all, you work hard to ensure the highest quality of care for your patients. Shouldn’t your online ratings reflect your real skill and care?

You need an innovative healthcare reputation management system that works just as hard as you do – with little to zero effort on your part – a system that automatically generates, captures and publishes positive reviews from your silent majority of happy patients merely by simplifying the process.

The myPracticeReputation (myPR) platform is an automated doctor review management solution that takes charge of your reputation, transforms the way you attract patients, and helps you:

• Capture the positive reviews you need on critical public platforms like Google, Facebook, Healthgrades and more to improve your social ratings.*

*Average improvement rating plus 1.3 stars with myPracticeReputation

Improve Online Visibility, and Better Manage Your Listings with myPR

Partner with Practice Builders to improve your social rating and jump to the top of online search results using myPR’s:

• Seamless integration
• Automated review invitations
• Optimized Google My Business listing
• Customized reports
• Comprehensive surveys
• Revenue-based insights

myPR’s extensive listing management tools move you to the top of Local Search results by optimizing your Google My Business pages. It’s essential to develop and maintain a secure listing page for each physician at each location. We help you land at the top of local search results.

Automate Your Patient Feedback Process

• Save your employees time and effort.
• Seamlessly integrate with your practice management system.
• Increase your online ratings.
• Improve customer service with real-time data.

myPracticeReputation automates and simplifies all parts of the patient feedback loop to raise your reputation online and improve your overall customer experience.

Patients are automatically invited to leave a review soon after every visit, without any staff effort. These invitations can include any optional survey questions you choose. Data is collected and housed within your dashboard. Your employees can then focus on what is most important: delivering quality medical care and building patient trust. Use myPR’s intelligent tools to collect, analyze and manage the data you need with minimal effort:

• We send review requests and survey invitations electronically, for immediate visibility, based on how people really do things.
• We split invitations between text and email, and we seek reviews across all major online rating platforms, including Google, Facebook, Yelp, Healthgrades and Vitals.
• Our customizable system lets you adapt automatic requests to collect ratings and reviews only or survey more deeply to collect data for specific business concerns.
• Our simplified survey creation system lets you choose from a library of common survey questions or create your own.
• We even scan the Internet for reviews and ratings about your practice that customers create independently, and our system alerts you automatically of any negative feedback.
• Our tools pull this data into a central system for service recovery, reports and data analysis.

myPR Solution Is Easy to Use

myPracticeReputation Provides

Reviews

Improve star ratings with auto-send of text or email to every patient requesting feedback and give voice to your silent majority of satisfied patients.

Reports and Notifications
Set up fully customizable, auto-generated reports, daily, weekly or monthly to give you the data how and when you need it most.

AI Powered Sentiment Analysis
Using a combination of human emotion, writing, and healthcare lexicon, Sentiment Analysis assigns a category to every review: Positive, Neutral, or Negative, so you can focus on the reviews that matter most, in the process saving time and increasing actionable impact.

Review Interface
Manage all your reviews in a central location so you can respond quickly and improve patient care in meaningful ways.

Surveys
Create and deliver surveys to receive valuable insight and have summary results and analyses at your fingertips.

Seamlessly integrate myPracticeReputation with your practice management system and improve your online reputation. Get started today! Drive practice visibility to attract new patients and grow revenue.