Have You Met Everyone?

Sharon has spent 25 years building teams and developing people to work together to help improve the client experience in the markets we serve. This ultimately benefits both customers and staff equally. Sharing best practices and ideas helps clients and team members envision new alternatives, which is quite fulfilling when positive change results. Sharon enjoys working closely with clients to understand the true drivers that are affecting their business environment. By engaging clients in meaningful exploration of their goals and challenges, she often discovers that an issue they asked for help in solving is merely a symptom of something else or something greater. Solving the real issue through truly listening and not just addressing the symptoms helps create true partnerships with clients.

Darrien has a knack for project management, digital strategy, and execution. He is best at helping clients become more educated about the digital space and the products involved to make solid marketing decisions for their business. After 15 years of doing the work he does, he finds the most joy in redefining the landscape of digital products. When he isn’t working, however, he is most likely on a beach or a hiking trail with his dog.

Alex has a knack for finding solutions, and takes a great deal of pride in his work ethics and the results that come with it. He likes to focus on problems surrounding why clients do not get the traffic and leads necessary for success. He loves to learn about new marketing strategies and techniques that boost traffic, and feels the need to continue learning in order to be productive. Alex has been doing the work he does for 12 years, but when he finds himself with free time, he fills it by reading psychology or strategy books and trying out new skills and hobbies.

Alisa loves seeing her clients and their businesses grow and become successful. She has dedicated herself to building successful business relationships, cohesive sales teams and the highest level of service to clients for over 30 years. She has a knack for helping clients maximize efficiency, increase revenues and build their own business relationships aimed at achieving and exceeding their growth and profitability goals. In her free time, Alisa enjoys tasting and collecting wine with her husband, spending time boating, cooking, entertaining and painting. Her proudest achievement is raising four children and enjoying time with seven grandchildren. She is currently the chairperson for the Women’s Impact Council and a board member at the Center Club in Costa Mesa, CA, a Club Corp International business networking group.

As a copy editor, Mimi has a talent for detecting grammatical errors as well as contradiction, ambiguity, and redundancy. She has been known for 17 years for taking copy to the finishing stages of development. To her, it is most gratifying to see a finished project that looks beautiful and to know that she has contributed to it in small part by reviewing the copy. In her leisure time, she enjoys experimenting with new recipes in the kitchen and dabbling in arts and crafts.

With over 30 years of healthcare marketing experience under his belt, Howard still finds the greatest joy in writing. He has published two nonfiction books and has written dozens of articles for national and regional publications in a variety of fields, even beyond healthcare. You’ll find him most weekends working on his latest personal project, whether it’s writing a post-apocalyptic sci-fi novel or a children’s picture book. It makes sense then that Howard’s greatest professional strength is his strong written communications skills, accompanied by a high level of productivity, efficiency, and ability to meet multiple deadlines daily.

When she isn’t in her vegetable and flower gardens or spending time with her grandchildren, Pam can be found working alongside clients to solved organizational protocol and staff issues. As a former Practice Administrator for a busy OB/GYN group, Pam contracted Practice Builders to assist her in forming a solid marketing plan and branding for new services. Those strategies were so successful that Pam was offered the opportunity to work as a training consultant with the Practice Builders team. Having the insight into the issues and concerns that plague all healthcare providers has given her an edge in helping her clients. She is known for assessing and addressing practice management and HR issues, but she is most passionate about working with motivated practices that are eager to learn and implement training strategies.

Leann, who has been working in Contract Administration and Account Receivable at Practice builders for almost 15 years, enjoys helping clients understand their payments, and making the payment schedule more convenient for them. She takes pride in the professional relationships and comradery she maintains with her co-workers and clients, and has a knack for accounting. Her professional strengths include excellent verbal and written communication, the use of Excel spreadsheets, and problem solving skills. Her personal passions range from the arts to sports, as she loves all kinds of music and dance, and watching MLB, NFL, NCAA basketball, and gymnastics.

When he isn’t out and about with friends, training Muay Thai, reading, or watching sports, David can be found working in the web and hosting department. He is the guy to call when solving any technical issues in the back end of websites, or technical issues with domains or emails. After almost five years of working in his field, David is most passionate about being able to be creative when designing new websites or fixing a technical issue with an email or domain. This involves lots of trouble shooting and thinking, but he loves a challenge.

Alma is approaching her five-year anniversary with Practice Builders, and has become known as a very flexible person around the office. She can adjust according to each situation. She finds that flexibility is an important factor in a successful working relationship with her peers. On her days off, she loves to spend her time running around the Disneyland parks or cheering on the Dodgers with her family. Alma also does her best to volunteer and be a part of her kids’ school lives and extracurricular activities.

Mandy is a seasoned entrepreneur with 25 years of business-building experience. She is an award-wining public speaker with strong communication and presentation skills and a motivated trainer and coach with a successful track record of developing human potential and helping high-level professionals improve their performance. She has helped hundreds of practitioners to improve revenue and increase productivity. Her clients report an average of 40% increase in income while substantially reducing work hours. Mandy also creates and facilitates workshops and customized training programs, and she helps entrepreneurs define strategic objectives, improve systems and processes, and develop tactics to accomplish their goals.

Irene Doti is a Senior Training Consultant. She has worked with virtually every type of medical and dental specialty practice throughout the US and Canada. She focuses on building the patient communications skills of staff members; physicians; dentists and orthodontists to dramatically impact patient satisfaction. And, she created Practice Builders’ renowned Case Acceptance Program for Dentists and Orthodontists that represents an innovative, customer-centered approach to selling cosmetic services. She served as Corporate Public Relations Director for Molina Healthcare, Inc. and holds a BA in Communications from Loyola University of Chicago; and an MA from Portland State University, Portland, OR.

With nearly two decades of sales, marketing and consulting experience, Tamim has worked at Fortune 500 companies and small startups. He is passionate about helping clients achieve positive results from Practice Builders’ products and services. Resourceful, persistent and entrepreneurial, Tamim loves finding creative ways to tailor solutions to each client’s unique needs. When he’s not working with clients, Tamim can be found on a hiking trail or soccer field with his two sons. He has coached soccer for three years and volunteers at the Second Harvest Food Bank of Orange County, CA.

After nearly four years in account management and customer service, Austin has developed a distinct ability to understand how people function, think and act in the marketplace. He has come to know what clients are looking for and what it takes to help them build success. Austin’s outstanding communication skills and ability to solve problems and deliver results give his clients peace of mind so they can focus on running their businesses. When he’s not helping clients achieve their goals and grow their practices, Austin can be found exploring new restaurants, discovering up-and-coming dining trends and sampling wines.

Kate has developed a reputation as a tech-savvy website development manager, well versed in technical terms, and a responsive consultant who gives great customer service to her clients. She has devoted nearly a decade to her field and has solved many problems for her clients. Her understanding of data and analytics gives her the unique ability to help clients understand and see their return on investment. Kate is most passionate about helping customers and clients get the word out about their business and whether they want to accomplish their goals through websites, paid advertisements, social media, or other strategies. Being able to help clients successfully market themselves is really exciting to her. In her free time, Kate loves spending time with her 2-year old daughter, Wren. She likes exploring the mountains every chance she gets, and discovering great coffee shops, restaurants, trails and more, She loves finding little mountain towns and exploring. In her spare time she also loves designing and developing websites. Kate is a volunteer for Leave No Trace, which is an organization dedicated to protecting the outdoors by teaching people how to be responsible and take care of the environment. The organization does this by education and research, getting out in the world and learning from others.

Stacy’s previous boss at Southeastern Telecom called her a personal Internet Bandit – claiming that there was nothing she couldn’t find, figure out or get done for her on the World Wide Web! Other than that, Stacy is typically known as a positive force for good – always resolving issues that crop up creatively with a focus on collaboration and hearing all points of view before tackling problems in a systematic manner. And, she loves making clients smile because she is not a fan of conflict or negativity so she works hard to have as little conflict as possible. With Stacy in their corner for the long haul, clients have enjoyed continued success and growth. Stacy has honed her listening skills and works hard to make sure her customers/clients know that they are her #1 priority. One of the things she loves most about digital marketing over traditional print, outdoor, TV and radio is the proof that she can offer via reporting and analytics to show that a marketing program is working. Nothing excites her more than assuring clients that their digital campaign is working not just verbally, but also by proving it with real numbers! Stacy takes great pleasure in helping her clients achieve success and growth for their business or practice!