About Sharon Mason Parker

Sharon has spent 25 years building teams and developing people to work together to help improve the client experience in the markets we serve. This ultimately benefits both customers and staff equally. Sharing best practices and ideas helps clients and team members envision new alternatives, which is quite fulfilling when positive change results. Sharon enjoys working closely with clients to understand the true drivers that are affecting their business environment. By engaging clients in meaningful exploration of their goals and challenges, she often discovers that an issue they asked for help in solving is merely a symptom of something else or something greater. Solving the real issue through truly listening and not just addressing the symptoms helps create true partnerships with clients.
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20 Most Effective Doctor Marketing Tips for Attracting New Patients and Growing Your Practice

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20 Most Effective Doctor Marketing Tips for Attracting New Patients and Growing Your Practice

Effective marketing is powerful. Successful medical practices understand the value of having an integrated marketing strategy that includes traditional and online marketing to reach, attract and retain patients. Having an effective strategy and knowing your target audience is imperative for … Continue reading

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Top 22 Social Networks for Doctors and Healthcare Professionals

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Top 22 Social Networks for Doctors and Healthcare Professionals

For healthcare professionals, social media is like a double-edged sword. It is an opportunity to connect with potential and existing patients, discover business opportunities and seek professional advice. It is also a place to network with peers and find job … Continue reading

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Which Type of Staff Training Is Right for Your Medical Practice?

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Which Type of Staff Training Is Right for Your Medical Practice?

Untrained staff can unconsciously reduce patient appointments and severely damage your practice’s revenue. There are hundreds of examples of practices where customer service is the highest priority, yet the staff cannot schedule more than 50 percent of new patients who … Continue reading

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16 Marketing Trends That Will Transform the Healthcare Industry in 2017

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16 Marketing Trends That Will Transform the Healthcare Industry in 2017

The healthcare sector is evolving rapidly. Today’s patients are more concerned about the quality of treatment they receive rather than the proximity of the practice. As the priorities of patients change, there’s a greater need for doctors to engage with … Continue reading

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5 Painless Ways to Attract New Patients to Your Chiropractic Practice

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5 Painless Ways to Attract New Patients to Your Chiropractic Practicee

Marketing your chiropractic practice may feel like a pain in the neck, but it’s necessary if you want to remain competitive and attract new patients to your office. We’ve got your back with five ideas you can use to market … Continue reading

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Focus on These Crucial Elements to Ensure An Exceptional Patient Experience

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Focus on These Crucial Elements to Ensure An Exceptional Patient Experience

Patient experience is a critical portion of your healthcare practice’s success in 2017. If you aren’t scoring high on patient satisfaction surveys (that payers distribute to patients) you won’t get reimbursed. Because your patients’ full experience is comprised of many … Continue reading

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6 Ways to Capitalize on Your Patients’ New Years’ Resolutions

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6 Ways to Capitalize on Your Patients’ New Years’ Resolutions

You’re in a prime spot as a medical professional ringing in the new year because your patients are likely setting some health goals for 2017. This is your chance to step up to the plate and capitalize on those fresh … Continue reading

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Locate Us: 3622 Lyckan Parkway, Suite 3003, Durham, NC 27707