About Sharon Mason Parker

Sharon has spent 25 years building teams and developing people to work together to help improve the client experience in the markets we serve. This ultimately benefits both customers and staff equally. Sharing best practices and ideas helps clients and team members envision new alternatives, which is quite fulfilling when positive change results. Sharon enjoys working closely with clients to understand the true drivers that are affecting their business environment. By engaging clients in meaningful exploration of their goals and challenges, she often discovers that an issue they asked for help in solving is merely a symptom of something else or something greater. Solving the real issue through truly listening and not just addressing the symptoms helps create true partnerships with clients.
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8 Ways to Handle Patient Complaints and Defuse Their Frustrations

Posted on by Practice Builders

8 Ways to Handle Patient Complaints and Defuse Their Frustrations

2020 will see healthcare’s full transition to value-based reimbursement, so scoring low on the patient satisfaction surveys that payers send to patients will cost you. But how do you handle those patients who, no matter how nice you are, you … Continue reading

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25 Proven Marketing Strategies to Help Your Medical Practice Grow

Posted on by Practice Builders

25 Proven Marketing Strategies to Help Your Medical Practice Grow

Like all other businesses, medical practices must implement healthcare marketing strategies for accomplishing their long-term and short-term goals. Most medical practices implement a mix of different marketing strategies with an aim to increase their cash flow, get an edge over … Continue reading

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10 Tips to Double Your Medical Practice Leads

Posted on by Practice Builders

10 Tips to Double Your Medical Practice Leads

Without high-quality leads, your medical practice will most certainly collapse. Leads are the potential patients who can become regular patients and ambassadors of your practice if you play your game right. Sure, a practice may have several key goals, but … Continue reading

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Dental Practice Marketing: The Dos and Don’ts of Patient Reviews

Posted on by Practice Builders

Dental Practice Marketing: The Dos and Don'ts of Patient Reviews

Online reputation management is an essential part of your dental practice’s success. What your patients say about your practice online has a substantial impact on your bottom line. Consider these stats: 88 percent of patients read reviews to determine the … Continue reading

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Locate Us: 3622 Lyckan Parkway, Suite 3003, Durham, NC 27707